CRM软件

为您的企业选择最好的CRM软件

We want to align you with the best CRM that fits your needs. Our technology specialists are here to help you determine what is the best CRM for your company.

“三巨头”,” that’s managing their relationships with their clients, their relationships with their employees and their ability to make money and be profitable. A business might consider themselves “triumphant” if at any given time they have all three of these points in check. So how does Microsoft’s Business Cloud with Office 365 and Dynamics 365 help a business keep these points in check?  嗯……是这样的:

1. 管理客户关系

第一个, if any business is concerned about its relationship with its clients and customers, a 客户关系管理(CRM) solution is a crucial application. Dynamics 365 for Customer Engagement is Microsoft’s CRM solution and arguably the most robust yet easy 使用 CRM solution on the market today. A CRM system like Dynamics 365 helps keep your employees and business processes in sync and focused on providing the best possible 服务 to your clients and customers. A CRM becomes your system-of-record for all things customer related, acting as a tuning fork to measure the customer experience and your relationship. 除了跟踪明显的销售交易, 客户服务问题和其他客户细节, Dynamics 365 can help you track vital back-office needs such as contract management or managing projects as well. 这一点在早期的搜索工作中经常被忽略. Think of Dynamics 365 as an 操作 platform, not just a great 销售 and marketing tool.

Microsoft Dynamics 365 – Intelligent Business Applications

Re-imagine business processes to enable digital transformation within organizations. This video shows how Microsoft Dynamics 365 unifies CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, 销售, 操作, 客户服务和现场服务. It also shows the seamless integration of Office 365, as well as what is possible for your business when using HoloLens as well IoT devices with Dynamics 365 – all to help you engage your customers in new ways, 授权给员工, optimize 操作 and transform your products and 服务s.

2.  管理员工关系

But how does a business improve their relationship with their employees?  好吧，除了明显的“给他们更多”的回应, most employees will tell you that having access to the right tools they need to do their job faster/easier/more efficiently is way up the list.  具体地说, the most commonly requested tools these days are those that support better team communication and collaboration….

”Betty gets tired of having to send an email to Tom in the warehouse every time he needs to ship materials to a job site.”

这就是Office 365真正开始大放异彩的地方.  它不仅能处理你的电子邮件, 还有你的办公软件和文件, 微软团队, Office 365 also provide your employees with a new way to collaborate.  在没有邮件的情况下一起工作, the hallway discussions or the proverbial last minute 5:45 满足ing on a Friday.  Microsoft Teams gives your employees the ability to keep tabs on what each person is doing on a project, 工作、任务或客户.  什么是更好的, thanks to the built-in interoperability of Office 365 and Dynamics 365, you can connect Microsoft Teams up to your Dynamics 365 (CRM) so that all activity stays in sync between both systems giving the most complete view of your customer, 尽可能的工作或项目.  现在贝蒂不用再给汤姆发邮件了, Tom gets notified automati呼叫y because he is using MS Teams to track the progress on the job. Microsoft’s Office 365 and Dynamics 365 solutions can come together to best support your customers and your employees!

微软团队:基础和超越

Microsoft Teams is a chat-based workspace in Office 365 that is a hub for collaboration, providing secure access to all the information teams need to work together. 在这个视频中, Microsoft demonstrates Teams can bring your coworkers together using channels to chat, 呼叫, 满足, 存储共享文件.

3.  优化销售效率

但是数字呢? This is all well and good but at the end of the day, what is the impact on the bottom line. 并不是说它会印钱, 但是Power BI, 微软的商业智能解决方案, 能帮助你确保你保持盈利吗.  As the most recent addition to the Microsoft Business Cloud, Power BI is Microsoft’s answer to the old report writing software that you needed a Ph.D. 使用.  As a next generation cloud-based business intelligence tool, Power BI is built on Microsoft’s Cortana Intelligence Suite providing the power of machine learning algorithms that can tell you what you should important business trends you should look at.  这是正确的, a reporting tool that tells you what revenue or other business trends you might need to address.

Power BI can either host or directly connect to one or many data sources and allows users to easily create compelling reports, visuals/graphs and add them to dashboards that can be shared out to other users.  再一次, thanks to built-in Office/Dynamics 365 interoperability, Power BI can directly connect to your Dynamics 365 (CRM) and retrieve data such as 销售 or 服务 metrics, customer counts and summaries or maybe view user activity in the system.  然后, 在创建了Power BI仪表板之后, you can easily display that same dashboard back in Dynamics 365.

Microsoft Power BI: The Future for Modern and Enterprise

Power BI enables clients to build a data culture in their organizations by empowering analysts and enabling agile enterprise BI. Microsoft Business Cloud use cases like these should be the objective of any business looking to adopt a cloud-based business systems infrastructure. 大多数企业都会同意, there are still an unlimited number of other challenges today’s businesses have left to solve. It’s best to work with a technology firm like LBMC技术解决方案 that can help you navigate and evaluate the growing number of cloud solutions.  作为微软金牌合作伙伴, LBMC技术解决方案 has the experience to help you maximize the benefits of the Microsoft Business Cloud.

Interested in learning more about Microsoft solutions for your business? 明升体育app下载.

明升体育app下载CRM实施方法

We’re here to ensure you receive the highest ROI on your CRM investment. Our experts will provide a plan to help you gain a deep understanding of the product and its capabilities for your organization.